Managing StoresUpdated 2026-08-25

Add a Google Place ID

What this article helps you do

Link a store to a Google Place. Mapstore can then show its rating, review count, and business hours from Google.

Before you start

  • Your Google API key is configured in Mapstore. See Set up a Google API key.
  • Places API (New) is enabled for your Google Cloud project.
  • You have the Google Place ID for the business.

Step-by-step instructions

1. Find the Google Place ID

  1. Open Google’s Place ID Finder.
  2. Search for the business.
  3. Copy the Place ID that Google shows. It is a long string such as ChIJN1t_tDeuEmsRUsoyG83frY4.

2. Add the Place ID to a store

  1. Go to Stores in Mapstore.
  2. Open a store or create a store.
  3. Find the Google Place ID section or field.
  4. Paste the Place ID.
  5. Click Save.

3. Sync ratings and hours

  1. With the Place ID saved, click Sync next to the Google Place ID field.
  2. Mapstore calls the Places API and fetches the rating, review count, and business hours.
  3. Mapstore saves the data on the store and shows it on the storefront.
  4. If the sync fails, check the Google API key, Places API access, and Place ID. See Set up a Google API key.

4. Bulk sync (optional)

You can sync multiple stores from the Stores list. See Update several stores.

How to verify it worked

  1. After the sync, open the store.
  2. Make sure that ratings and business hours are present.
  3. Open the store on the storefront.
  4. Make sure that you can see ratings and hours in the configured positions.
  5. If the business information changes on Google, start the sync again.

Troubleshooting

Issue Fix
Sync button is disabled Make sure that the Google API key is set and correct. Run the API key test.
Sync fails with an API error Make sure that Places API and billing are enabled in Google Cloud Console.
Place ID is not correct Check the Place ID. Use the Place ID Finder to find a correct ID.
Ratings or hours do not update Check the saved Place ID and start the sync again.
Google ratings and hours do not update See Fix Google ratings and hours.