FeaturesUpdated 2026-08-25

Export store locator activity

What this article helps you do

Export all store locator activity retained for your shop. Mapstore creates a CSV file. It compresses the file as a ZIP attachment and sends the attachment by email.

Before you start

  • Your shop email is available in Mapstore.
  • If other team members must receive the export, add their email addresses in Settings.

Request an export

  1. In Mapstore, go to Insights.
  2. Click Download all data.
  3. Make sure that Mapstore shows a message that the export started.
  4. Check the shop email and all configured notification addresses for the export.

The date picker on the Insights page changes only the charts. Download all data exports all retained Insights rows.

What the ZIP contains

The attachment contains one CSV file with these columns:

Column Meaning
date Date when the activity was recorded
name Event type, such as search, filter, or click
value The value recorded for that event
count Number of matching events recorded for that date

Mapstore orders rows from the newest date to the oldest date. The export does not include rows older than the retention period.

How to verify it worked

  1. Open the email titled Mapstore: Your analytics export is ready.
  2. Download the ZIP attachment.
  3. Extract the ZIP attachment.
  4. Open the CSV in a spreadsheet app.
  5. Make sure that it has the date, name, value, and count columns.

Troubleshooting

Issue Fix
Changing the date picker does not change the export The date picker controls only the charts. The export includes all retained data.
Export email is not received Check the shop email, notification addresses, and spam or junk folders.
Export is empty Insights has no retained activity rows for the shop.
Mapstore cannot start the export Make sure that the shop email is available. Click Download all data again.